The 80/20 rule states that 20 percent of a company’s clients make up 80 percent of its sales. Old clients are therefore essential to boosting sales and encouraging long-term business growth. Hence, after a consumer makes a purchase, the majority of organizations put that approach into action.
The “Earning Points – Exchanging Gifts” program is a factor that boosts customer loyalty and encourages customers to make more purchases in order to accrue points and exchange presents.
Getting points is a common promotion technique used as a reward for returning clients. Customers’ purchases will therefore be automatically tallied and converted into proportional points.
IMPROVE CONSUMER BUYING ACTION
The “Earning Points” function of the 1CX application records customer orders in order to accrue points depending on the preferred chapters provided by the company. Consumers can exchange bonus points for manufacturer gifts after they have accumulated a certain number.
In addition to the “Earning Points – Exchanging Gifts” program, the 1CX application includes a product satisfaction survey to better understand customers’ “satisfaction.” Also, users can participate in gamification initiatives companies launch to earn points.
Customers who utilize the app not only get closer to the company but also gain valuable advantages when placing orders through the 1CX app.
IMPROVE MANUFACTURERS’ REVENUE
A feature called “Earning Points – Exchanging Gifts” aids companies in keeping customers loyal. When numerous promotions are used, many clients will be drawn to make purchases. Many of the programs being used on the 1CX application will encourage more prospective clients to sign up for the program.
Customers have more possibilities to redeem gifts and accrue points as they place more orders, which increases both the amount and frequency of orders made by customers and their acquired points.
Businesses can use survey programs to gather vital sources of market data for production and company operations, enabling them to quickly respond to volatile market changes. Offering business and manufacturing techniques that are suited to the needs and preferences of consumers, market with exceptionally little cost (by gift or by application point).
Customers will feel satisfied with the manufacturer’s programs as a result of the features of 1CX, elevating the manufacturer’s brand value and prestige in the eyes of customers.
From another angle, customers are a free tool to advertise high-quality businesses. If your goods are high-quality and you provide good customer service, customers will frequently tell their friends and family about you. A client referral expands the customer base and enhances the brand’s reputation.
Method 1: Bonus points are awarded for every order placed directly through the 1CX application; the quantity of points awarded is based on the order value.
Method 2: The 1CX program’s tasks are updated every day, and users receive bonus points when they complete a task for the day. Participate in activities like downloading games, signing in daily, and answering survey questions.
The 1CX Platform is a customer experience and loyalty management platform that helps manufacturers and suppliers engage their consumers. They can provide consumers with an unforgettable loyalty experience: form VIP clubs, create premium offers, and enhance personalization with behavioral mechanics.
In addition to its powerful e-commerce capabilities, the platform offers a wide range of online shopping capabilities to leverage the existing sales and distribution channels of its suppliers. Vendors can also share their values and establish lasting brand loyalty by rewarding customers for interacting with their products, writing a review, or referring a friend.
With more than 15 years of experience in the field of providing distributor and retail ecosystems, HQSOFT is proud to bring customers the most optimal and comprehensive solutions to best meet customer needs in the future. optimizing the user experience