1CX - The No.1 Customer Experience Platform

Manufacturers and suppliers may better engage their customers by using the 1CX Platform, a customer experience and loyalty management platform. They can provide customers with an unforgettable customer experience by establishing VIP clubs, offering premium deals, and enhancing personalization with behavioral mechanisms.

In addition to strong E-Commerce capabilities, the platform provides a variety of online shopping options to the existing distribution and sales channels of suppliers. By rewarding customers for using their products, writing reviews, or referring friends. Suppliers can also share their value and build long-term brand loyalty

BENEFITS

Increase brand awareness

Users will leave positive reviews when having a great experience thus increasing brand awareness among more people.

Reinforce customer loyalty

When the customer experience is optimized. They will remain loyal to your products instead of switching to competitors' offerings.

Promote the customer shopping process

With optimized customer experiences, the purchasing process will be facilitated, leading to increased customer satisfaction and repeat purchases.

Reach potential customers

Through engaging and exciting experiences, customers will leave positive reviews, which will attract more people and build trust in using the products or services of your business.

MAIN FUNCTION

Account Management

Point accumulation - Gift redemption

Supplier management

Programs to redeem points

Order Management

Other features

REASONS ENTERPRISES SHOULD USE 1CX SOLUTION

Interact directly with customers

Access to diverse customer groups

Enable Multi-Channel Communication

Understand customers

Improve customer experience better

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