HQSOFT LAUNCHES NEW SOLUTIONS: XSPIRE · EXECUTIVE 360 · ARIA

On the morning of October 30, HQSOFT held an event to unveil its latest technology solutions, bringing together employees from its Ho Chi Minh City and Da Nang offices. The event marked the next milestone in HQSOFT’s 20-year journey, reflecting its continued commitment to applying artificial intelligence (AI) to business management and operations.

During the event, CEO Nguyen Tan Dien Han shared the company’s development direction and introduced a new generation of solutions built around three key offerings: Xspire, Executive 360, and Aria. In addition to the presentations, a Q&A session gave employees the opportunity to exchange ideas and gain further insights into the solutions and HQSOFT’s future direction.

Three Key Solutions for Smarter Business Management

As businesses increasingly need to connect data, maintain operational control, and make decisions based on accurate information, HQSOFT is moving towards more integrated and intelligent solutions. At the event, three products were introduced, each serving a distinct role while working together as part of a connected ecosystem.

Xspire – Comprehensive Enterprise Management Platform

Xspire serves as a platform that connects data and embeds AI into operational workflows. It aims to create a unified management environment, enabling businesses to strengthen collaboration and make better use of data across their operations.

• Dedicated applications, one shared data foundation: SFA, Manager, ISE, PG, DEX, nRetail, 1CX, and Executive 360.
• Connected workflows: From orders, inventory, and delivery to collections, receivables, KPIs, and incentives. Field applications also support offline operations.
• AI embedded in business processes: AI capabilities are integrated into each operational workflow.
• Granular access control and traceability: Permissions can be configured by module, screen, and role, with comprehensive activity tracking.

Executive 360 – A Comprehensive View of Business Operations

Executive 360 provides a consolidated view of business operations, helping leadership teams monitor and analyze data while staying informed of critical business developments. This gives decision-makers a stronger foundation for assessing performance and making timely, informed decisions.

Aria – An AI Assistant for Business Operations

Aria helps users access information, interpret data, and receive actionable recommendations within their authorized access rights. Through interactive assistance and information processing capabilities, Aria makes business data easier to access and helps bring AI into everyday management activities.

• Context-aware assistance: Aria understands which page and record the user is currently viewing.
• For management teams: Ask about blocked orders, overdue customer payments, or route stops causing delays.
• For sales representatives: Get outlet summaries before visits, check orders at stores, and review end-of-day targets.
• Human-controlled decisions: Approval cards, draft documents generated by Aria, access permissions, and personal data masking help ensure that people remain in control.
• Smart Visibility (In-store Display Scoring): Recognizes SKUs, counts facings, measures OSA and SOS, and checks prices.
• Smart Route (Route Optimization): Recommends route adjustments.
• Other AI capabilities: Smart Order and Smart Promotion provide order and promotion recommendations; Smart Forecast supports end-of-day forecasting; and Smart Trace detects anomalies during QR code scanning.

Human-Led, AI-Empowered: Driving the Next Stage of Innovation

Beyond introducing new products, the event aimed to help every HQSOFT employee better understand the value, direction, and practical applications of this new generation of solutions. This reflects a broader part of HQSOFT’s development strategy: applying AI to strengthen management capabilities and operational efficiency while keeping people at the center of oversight, analysis, and decision-making.

Guided by the spirit of WE+ · SMARTER TOGETHER – Human Led, AI Empowered, HQSOFT aims to combine management expertise, technological capabilities, and artificial intelligence to deliver greater practical value to businesses.

Building on 20 Years of Experience to Shape a Smarter Future

Two decades of working alongside the distribution and retail industries have given HQSOFT a strong foundation of industry experience and technological capabilities to drive further innovation. With this new generation of solutions, HQSOFT aims to continue supporting businesses in their digital transformation journeys, helping them connect data, optimize resources, and strengthen decision-making capabilities.

Twenty years of experience provide the foundation for what comes next. Guided by the vision “Built on Legacy – Powered by Intelligence,” HQSOFT is ready to work with customers and partners to shape a smarter, more agile, and more sustainable future for business management.