eSales SFA - Sales Force Automation

SFA (Sales Force Automation) is a technology solution to automatically optimize the sales process and business activities of the sales team. Today, SFA has demonstrated practical benefits, effectively supporting the work of sales staff, as well as improving management and maximizing revenue for businesses.

The goal of eSales SFA software is to reduce the operations that market staff and managers have to perform manually. Market staff use SFA to track and report daily work, and will visit and care for customers according to schedule. From there, transfer customers through the company’s sales funnel.

Managers use SFA as a tool to monitor and track market employee productivity. Up-to-date information is used to develop strategies and plans appropriate to each time and place.

KEY FUNTIONS

1

Build Sales Focus

The software helps market staff easily track KPI indicators, from there, employees can easily plan and build daily goals suitable for each customer.

2

Order Management

By bypassing manual operations, employees can easily record orders for customers. In addition, through order history, the system will automatically suggest orders the next time.

3

Register for the Trade MKT Program

Update information about Trade Marketing programs quickly and accurately. Easy deployment and registration for customers in care.

4

POSM Management

Grasp the situation of providing POSM to stores, easily coordinate and arrange POSM suitable for each store to increase brand recognition.

5

Record Market Information

Easily record information about prices, products, promotions,... of competitors. This is also something businesses need to pay attention to have business development plans to suit the actual situation.

6

Management of Display at the Point of Sale

Through software, employees can easily control the display of goods according to regulations. The software supports display photography and automatic scoring using AI.

BENEFITS

1

Improve order conversion rate

When using software to manage work, market staff save time entering data as well as reporting daily work, so employees will have more time. time in customer care. From there, increase the order conversion rate.

5

Reduce time and costs

Using software helps businesses save time and human resources to operate and monitor market staff.

6

Increase operational efficiency

Processes are automated, avoiding errors during operations. Clear and effective sales process; Information is updated transparently in real time.

3

Data synchronization

Data on sales orders, customers, inventory quantity, promotions, accumulation programs,... are updated in real-time. Activities are also processed more synchronously and smoothly when there is a complete and accurate data set. From there, minimize risks when processing orders and managing business activities.

2

Make timely handling decisions

Through updated data on the system, businesses can automatically export reports to support work performance evaluation. Through that, analyze the causes, find solutions, and develop appropriate plans.

4

Customer retention

Using SFA, businesses can control customer status based on the customer's purchasing process. From there, come up with solutions to handle problems and evaluate potential opportunities suitable for each customer. For old customers, employees can use features such as customer care, sending notifications, and promotions... to increase the closing rate.

MULTI-DIMENSIONAL REPORTING SYSTEM

1

Sales report

3

Report on customer orders with orders (ASO)

2

Report the number of orders

5

Sales Line Report (MCP)

4

Sales Activity Report

6

Report KPIs

eSales SFA SOLUTION - BRINGS ENTERPRISES INCREASE WORKING EFFICIENCY by 50%

1

BoD

  • Easily manage sales activities on distribution channels
  • Monitor market share, product coverage, and sales points of the business
  • Optimize the allocation of market staff
  • Record customer comments.
2

Managers/ SUP/ ASM

  • Evaluate the working capacity of each Sales employee in the group
  • Allocate appropriate human resources
  • Maximize the sales capacity of each employee
  • Easily monitor and build KPIs appropriate to employee capabilities
3

Salesman

  • Easily plan work by sales targets
  • Easily update customer visit schedules
  • Actively monitor work results
  • Easily update promotions

INDUSTRIES

1

FMCG

2

PHARMACEUTICAL

4

COSMETIC

3

AGRICULTURAL

5

F&B

6

CONSTRUCTION

JOIN NOW TO EXPERIENCE

eSales SFA – Sales Force Automation

Customers get the most complete and effective solutions from HQSOFT. Please contact us to have all your questions answered Hotline: 0792.342.278

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