eSales Delivery - Giải pháp quản lý giao nhận

eSales Delivery – Digital Delivery Management & Operations Control Solution

eSales Delivery is a solution for digitizing and controlling delivery operations in distribution businesses. The whole process – from receiving and allocating orders and planning delivery routes to recording results at the delivery point – is managed centrally on one system, reducing reliance on manual methods.

Order, route, staff and delivery result data are recorded throughout, with photos taken at the delivery point. Managers track progress, spot issues early and adjust plans in time, keeping deliveries on schedule and transparent.

Key Features

Centralized Order Management

Receive, allocate and track the status of every order throughout the delivery process on one system.

Delivery Planning & Dispatch

Build delivery plans based on orders, regions and resources, and organize efficient delivery routes.

Mobile App for Delivery Staff

Drivers receive order lists and delivery point details and complete their tasks on a mobile device throughout the route.

Route & Journey Tracking

Track routes and driver movements, follow progress and catch issues as they arise.

Proof of Delivery

Update status, actual details and photos at each delivery point (POD – Proof of Delivery) for complete, transparent records.

Tracking & Reporting

Consolidate order data, delivery progress and performance into clear views for management.

Benefits

Order-Level Transparency

Know where each order is, who is delivering it and what happened – without chasing anyone by phone.

Optimized Delivery Resources

Allocate routes, vehicles and staff efficiently by region and order volume.

Less Manual Work

Replace paper logs, spreadsheets and phone calls with one unified data flow.

Timely Issue Resolution

Spot late orders and slow routes early and adjust plans the same day.

Clear Delivery Evidence

Photos and status at the delivery point support confirmation and reconciliation, reducing disputes.

Connected Data

Order, warehouse and delivery data flow seamlessly with your management and distribution systems.

eSales Delivery In The HQSOFT Ecosystem

System Integration

Connects with HQSOFT management and distribution systems such as eSales Cloud DMS and Xspire other systems connect via API.

Connected Operations

Links orders, inventory, delivery and reconciliation into one continuous operational flow instead of separate processes.

Data Synchronization

Information stays updated and in sync between the management system and the delivery app, so everyone works from the same, timely data.

Flexible & Scalable

Integrates with existing systems and scales with your needs, helping you build out your distribution management step by step.

eSales Delivery – Connecting Every Role In The Delivery Process

Manager

Monitor overall delivery status, progress and team performance; coordinate proactively and resolve issues.

Dispatcher

Receive and sort orders, plan deliveries, and assign routes and staff by region, time window and available resources.

Delivery Staff

Receive order and route details in the app, deliver at each stop and update results on the move.

Customer / Delivery Point

Delivery details and actual results are recorded in the system, providing a transparent basis for order confirmation and reconciliation.