HOW TO CONQUER CHALLENGES OF DISTRIBUTION SYSTEM MANAGEMENT IN PHARMACEUTICAL INDUSTRY

Pharmaceutical products are “special” goods, strictly controlled by competent authorities to ensure quality and safe use, and play an extremely important role in health care, disease prevention, and control.

In particular, the management of the distribution system is one of the most important activities, requiring a solution to optimize the management of the pharmacy staff, inventory control, taking care of drug sales channels,…

First, let’s find out the challenges that pharmaceutical enterprises often face:

Difficulty in managing inventory

If out-of-stock will stop business, high inventory will lead to a backlog of capital and expired products. Storing and monitoring drugs or medical devices requires strict standards, if not controlled well, the cost can be many times higher.

For the characteristics of drugs, many types with expiration dates, businesses need software to check expiration dates.

Therefore, well-controlled inventory helps businesses easily manage, adjust, and allocate goods appropriately before the product expires, thereby saving costs and ensuring the quantity and quality of goods to the market.

How to effectively manage a team of pharmaceutical sales representatives?

The pharmaceutical sales representative is an important factor in expanding and controlling the distribution chain in the pharmaceutical industry. Enterprises always pose the problem of effective management of teams.

In fact, many pharmaceutical businesses manage their sales teams in a low-efficient “manual” method that the company still cannot know exactly: Where is the pharmaceutical sales representative going? Doing what? Do they follow the pharmacy care process? How is the work efficiency of the working day?

Certainly, management by manual methods not only does not bring high efficiency but also consumes a lot of time and human resources.

Is the management tool really suitable?

Using inappropriate management tools makes it difficult for businesses to manage and control activities in the distribution chain. As a result, the aggregated data is not correct across regions, leading to difficulties for the management team in making business decisions.

For pharmaceutical businesses, applying software with specific features will help save time – costs – resources but still bring high efficiency in the process of management and operation.

With nearly 20 years of experience in deploying DMS software products for many pharmaceutical enterprises and corporations, HQSOFT is confident and proud to bring optimal and comprehensive solutions, fully meeting customers’ needs to modernize the distribution management system. Here are the outstanding features that eSales DMS Solution brings to pharmaceutical businesses:

• Management of the plan for the supply chain and distribution of goods​: Strict approval process. Automatically warn according to installation conditions when reviewing. Managing lots and expiry dates of the product.
• Warehouse management​: Products are inserted with a variety of hierarchies and information required by the pharmaceutical industry.​ Sales routes classify products and automatically integrate sell-in and sell-out operations.
• Customer management: Diversified and complete classification of information to manage customer data in the pharmaceutical industry.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​
• OTC channel management: Manage sales routes and track KPIs for each pharmaceutical sales representative. Digitize the process of visiting and taking care of customers, recording the order and customer information.​ Automatically calculate sales support programs to promptly provide full information to the pharmaceutical sales representatives…
• ETC channel management: The pharmaceutical sales representative can easily manage the list of customers to schedule customer visits based on the assigned bidding contract.​ Install and calculate sales for the representative in charge of each product above the contract.
• Contract management​: Fully manage the contract execution process and monitor the implementation progress. Manage detailed product information, quantity, and unit price.​ Manage contract sales specialists. ​​Integrate with the sales process to check according to the contract, and the corresponding appendix.

Currently, many large enterprises in the industry such as Merap Group, Eco Pharma, Ampharco USA, … have trusted HQSOFT’s DMS software for many years and gained spectacular achievement in the management of distribution systems. 

To know more about the most suitable distribution management solution for your business, please contact us via the hotline: 0792 342 278 to receive the best support.