OMICARE SYSTEMATIZES DISTRIBUTION CHANNELS WITH HQSOFT’S eSales DMS SOLUTION

In response to the increasing demand for digitizing operational processes and managing distribution channels in the healthcare sector, OmiCare has decided to implement HQSOFT’s eSales DMS solution. This solution enhances the efficiency of distribution channel management and helps OmiCare expand its market and reach more customers in the future.

OmiCare’s Aspiration for Comprehensive Digitization and Automation

Entering the healthcare industry in 2018, OmiCare is strongly backed by Vietnam’s leading technology group, Ominext Group. OmiCare is proud of its grand ambition to build a safe, modern, and reliable healthcare ecosystem based on the criterion “Bringing Japanese standard experiences to Vietnamese people.”

With the core values of “Credibility –  Enthusiasm – Pioneer – Speed,” OmiCare emphasizes its credibility through each high-quality product embodying Japanese excellence. It also shows dedication to distributing genuine products from Japan. OmiCare always leads by updating new products and delivering outstanding efficiency. Additionally, it commits to providing fast and effective services and products and promptly meeting customer needs.

With the mission to change healthcare and disease prevention methods towards efficiency and convenience, OmiCare’s products and services are developed around the Personal Health Record (PHR) platform developed by OmiCare. Notable products and services include the Omi Pharma pharmacy chain, which meets Japanese standards and uses information technology to provide direct and online health consultations, facilitating quick and easy purchases.

Besides, OmiCare owns a distribution system with an extensive network across Vietnam, including 200 agents, physical stores, distribution partners, and pharmacies in 63 provinces. OmiCare mainly imports and distributes genuine products from over 200 Japanese brands and exclusively distributes about 20 brands in the fields of pharmaceuticals, functional foods, medical supplies, and health-enhancing supplements from Japan.

eSale DMS – The Optimal Solution Supporting OmiCare’s Aspiration for Comprehensive Digitization and Automation of Distribution Channels

To systematize distribution channels and enhance competitive position in the market, OmiCare has trusted and cooperated with HQSOFT to implement the eSales DMS solution. This solution not only helps OmiCare improve performance and manage distribution channels effectively but also aligns with the company’s comprehensive digitization strategy.

Some outstanding benefits that the eSales DMS solution brings to OmiCare include:

• Maximizing Profits: With eSale DMS, the entire sales and distribution process, such as ordering, order processing, sell-in, sell-out, inventory control, and reporting, is fully automated. This helps the business reduce errors, save time and resources, and eliminate manual tasks. Instead, it focuses on activities that improve service quality and enhance customer service capabilities.

• Optimizing Sales Performance: Increases the efficiency of managing and supervising distribution channels, tracking, and motivating the performance of the sales team through specific KPIs thanks to accurate and effective measurement tools on the eSales DMS system.

• Enhancing Proactivity and Market Control: Manages and measures the effectiveness of promotional programs, displays, POSM, etc. This allows for more proactive budget allocation and controlling, and making precise and effective sales strategy decisions.

• Building Sustainable Partnerships with Distributors: Through eSales DMS, the business promptly meets the needs of each distributor, contributing to increased satisfaction and trust of distributors. It also helps the business easily grasp and respond to fluctuations in the distribution system.

With high customization capabilities, HQSOFT’s eSales DMS solution is flexibly designed to suit OmiCare’s business characteristics, operational processes, and distribution channel expansion needs. This helps OmiCare achieve long-term benefits in operational efficiency, service quality, and cost optimization.

HQSOFT sincerely thanks OmiCare for trusting us and allowing us to accompany you on your comprehensive digital transformation journey. We are committed to giving our utmost effort to support OmiCare in achieving significant advancements, contributing to realizing the vision of becoming the leading healthcare ecosystem in Vietnam.